Effective Date: April 1, 2024
Last Updated: July 11, 2024
This Privacy Policy (“Policy”) describes how Liquid Nitro Inc., its parent, affiliates, and subsidiaries (“Liquid Nitro,” “we,” “our,” or “us”) collects, uses, discloses, and otherwise processes personal information described in this Policy, as well as the rights and choices individuals have regarding such personal information.
By using our Services (as defined below), you acknowledge that your personal information will be handled as described in this Policy. Your use of our Services and any dispute over privacy are subject to this Policy and our Terms of Use, including applicable terms governing limitations on damages and dispute resolution.
California residents can view our California Consumer Privacy Act Notice by clicking here.
Except as otherwise noted, this Policy applies to personal information of individuals whose personal information we collect both offline and online, including vendor personnel, users of our websites where this Policy is posted, including at liquidnitro.com and any other sites we operate that display or include a link to this Policy (collectively, the “Services”).
1. Personal Information We Collect
We collect personal information directly from you, automatically through your use of our Services, and from third-party sources. To the extent permitted by applicable law, we may combine information from publicly available or third-party sources.
Personal Information Collected Directly
Depending on your interactions with us, we may collect the following personal information:
Orders: We may collect your name, email address, physical address, phone number, payment details, and order details when you place orders.
Ambassador Program: If you participate in our ambassador program, we may collect your name, contact information, clothing sizes, and media you provide.
Communications: We collect and maintain records of communications, including email interactions, phone calls, social media posts, and customer service inquiries.
Surveys & Competitions: We may collect your name, email, and responses when you participate in surveys, sweepstakes, or promotional events.
Social Media: If you interact with us on social media, we may collect your username and content you share.
Personal Information Collected Automatically
We use cookies, pixels, and other tracking mechanisms to automatically collect information about your use of our Services, such as:
Device & Browsing Information: We collect IP addresses, browser type, pages viewed, and other technical details.
Activity Information: This includes the features you use, time spent on pages, and interactions within our Services.
Location Information: We may collect location data based on your IP address or device settings.
2. How We Use Personal Information
We use personal information for the following purposes:
Services & Support: To provide and operate our Services, communicate with you about orders, and process payments.
Marketing & Advertising: To send you information about products, promotions, and third-party content.
Event Management: To plan, manage, and communicate about events we host or sponsor.
Analytics & Improvements: To evaluate and improve our Services and develop new products.
Research & Surveys: To administer market research and customer satisfaction surveys.
Legal & Compliance: To comply with legal obligations, respond to legal processes, and enforce our Terms of Use.
3. Disclosures of Personal Information
We may disclose personal information in the following circumstances:
Vendors & Service Providers: We may share personal information with service providers who assist us in operating our business, such as IT providers, shipping services, and payment processors.
Affiliates & Subsidiaries: We may share personal information with our affiliates or subsidiaries, who will use it in accordance with this Policy.
Business Transfers: In the event of a merger, acquisition, or sale of our assets, your personal information may be transferred as part of the transaction.
Legal Compliance: We may disclose personal information as required by law or to protect our rights.
4. Cookies & Tracking Technologies
We and our service providers use cookies, pixel tags, and other technologies to automatically collect information about your browsing activities on our website. This helps us understand how users engage with our Services, customize content, and improve functionality.
You may adjust your browser settings to block cookies or notify you when they are set. However, disabling cookies may impact your ability to use certain features of our Services.
5. Security
We implement measures to protect your personal information from loss, misuse, and unauthorized access. However, no security system is foolproof, and we cannot guarantee the security of your data.
6. Your Privacy Choices
You may opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails. You can also adjust your cookie settings or opt out of targeted advertising using industry ad choice programs, such as Digital Advertising Alliance.
7. Children’s Privacy
Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from minors. If you believe we have collected such information, please contact us at hello@liquidnitro.com.
8. California Residents
California residents have additional privacy rights under the California Consumer Privacy Act (CCPA). These include the right to access, correct, and delete personal information, as well as the right to opt out of the sale or sharing of their data. To exercise these rights, please email us at hello@liquidnitro.com.
9. Changes to This Policy
This Policy is current as of the Effective Date. We may update this Policy from time to time. Any changes will be posted on this page, and significant updates may be communicated via email or prominent notice on our website.
10. Contact Us
If you have any questions about this Policy or our privacy practices, you may contact us at:
Email: hello@liquidnitro.com
Website: www.liquidnitro.com